London Executive, a full-service business transport provider, based in Southwark, has chosen to renew its operations software with DA Systems. The renewal comprises ACI (Advanced Courier Interface), NX Transport and NX Fleet Tracking. London Executive will use these solutions to manage its class leading Passenger Cars, VIP Cars and Courier services. The re-adoption of these state-of-the-art technologies will enable London Executive to continue to give their customers an outstanding, differentiated service, unmatched by other alternatives.

Prior to the renewal re-sign, London Executive took the opportunity to trial another system. This was found to be ineffective, so DA Systems once again became the supplier of choice.

ACI is a powerful, real-time scheduling and fleet management tool which allows London Executive’s controllers to schedule, despatch, track and log all pick-ups, drop-offs, collections and deliveries. ACI also offers mapping and routing control, combined with comprehensive reporting and management information analysis. ACI Net’s online booking technology also enables customers to book their own jobs directly with London Executive, via the Internet – reducing phone calls, cutting paperwork, lowering cost and improving service information.

Integrating closely with ACI, NX Transport is a highly advanced real-time job allocation and ‘sign-on-screen’ solution giving London Executive’s drivers everything they need to confirm pick-ups, drop-offs, collections and deliveries, at the click of a button. The system links drivers electronically to the operational centre at London Executive’s offices, eliminating the need for telephone calls. Each driver carries a PDA running NX Transport, and working with the extensive mapping of NX Fleet Tracking, this provides total visibility and control of the fleet through live GPS vehicle tracking and fleet management. NX Fleet Tracking provides an at-a-glance overview of vehicles to instantly see where they are, what type of vehicle, speed, direction and whether or not they are busy.

These systems enable London Executive’s staff to have instant access to information on the status of each and every transaction - in real time. This means that they are able to manage delays and issues before they arise and differentiate themselves through unparalleled customer service.

Dave Upton, managing director for DA Systems commented, “We are delighted that London Executive has re-signed with us, they have been a longstanding and loyal customer. We relish competition; it is what keeps solutions, such as ours, at the forefront of technology, providing more for customers, allowing them to grow at a rate governed by them, not by the solution.”

Adam Harvey, managing director at London Executive said, “As a matter of course, when the contract was drawing to a close, for the sake of due diligence, we decided to look at what the market could offer us by way of substitutes to the DA Systems solution. It became apparent very quickly, that for a business offering a broad range of transportation services, there is no better suite than that from DA Systems. The breadth of technology and their industry knowledge across the varied aspects of the transportation industry is exceptional.”