Print Article
IT is childs play for K3 at Kiddicare.com
03 July 2007 
K3 Kiddicare, the largest privately owned UK nursery supplier, has commissioned K3 to design and implement an entire suite of retail management solutions based on Microsoft Dynamics to support ambitious expansion. K3 is providing an end to end retail solution based on Microsoft Dynamics, that will enable improved management of stock, sales, promotions, buying, warehousing and financials that
will ultimately improve the offering to visitors to the store or web site. The solution will replace the current system that manages stocks and sales.

The K3 solution will become the single management point for all product information which will help streamline Kiddicare's processes and improve data accuracy.

Kiddicare has enjoyed significant growth, establishing a successful internet sales channel picking over 66,000 items per month which now accounts for a major part of total sales. To support this growth the business is investing £12 million in a new store and warehouse facility in Peterborough to carter for up to 8,000 pallets using high bay racking and a pick face supporting 3,500 locations over four floors.

The in-store offering will be enhanced by the addition of EPOS and a new kiosk solution developed by K3, based on Order iPad. Kiddicare operate a 'select and collect' process in the store for bulk items such as pushchairs. The kiosk will help Kiddicare improve the picking process and create 'up sell' opportunities within the service.

SharePoint is also being deployed to help manage product information for the web site and improve collaboration with suppliers.

Scott Weavers-Wright, partner at Kiddicare said, “Kiddicare is dedicated to offering our customers outstanding service both in- store and on-line. We have chosen K3 as our partner as they have the expertise to support us in this drive and the solution can be extended to other Microsoft technologies. Our product offer will expand to drive higher sales in the new store and we anticipate that the new solution will enable us to manage furniture sales and an increased product offer.”

Paul Makin, Sales Director, K3 said, “This is an exciting project for us. It gives K3 the opportunity to demonstrate its innovative solutions specifically designed to enhance the customer experience and support Kiddicare’s commitment to its shoppers.”