DISPELLING MYTHS ABOUT VOICE IN THE WAREHOUSE
Most voice solutions appear to do the same thing: workers wearing computers and headsets are directed by prompts to do their tasks, and they respond as they progress. Without looking more deeply, it’s easy to conclude that voice technology is a commodity with little differences between offerings.
This conclusion is a costly mistake. Voice in the warehouse has evolved quickly over the past decade, and a wide variety of different solutions are available. But myths about voice in the warehouse continue to persist.
What are the key success factors for implementing voice? What choices do you have? How can you maintain control?
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