Specialty Outdoor Retailer Implemented WMS Under Aggressive Timelines to Meet Holiday Demands
, a global provider of supply chain management software, announced Moosejaw, a multi-channel specialty outdoor retailer, has improved warehouse efficiency and inventory accuracy with the HighJump warehouse management system (WMS) in the cloud. The company implemented the WMS in its Madison Heights, Mich. distribution center within tight timelines to prepare for the busy holiday season.
Moosejaw is a multi-channel retailer, distributing its goods online, by catalogue and in its seven retail stores. With plans to grow its retail storefront footprint and distribution center square footage over the next several years, Moosejaw wanted to replace its homegrown system with a warehouse management system to manage the growth. In the months following the go-live of the HighJump WMS, Moosejaw was already experiencing a 20 percent increase in efficiency and increased inventory accuracy to over 99 percent. The HighJump system has also enabled Moosejaw to implement a cycle counting process.
“Moosejaw is a very customer-focused business, and the HighJump WMS has helped us provide an even better experience for our customers,” said Chad Caudill, Director of Customer Service and Warehouse Operations, Moosejaw. “HighJump Software won us over with its can-do approach to our requirements and continues to impress us by delivering on their word.”
“We’re proud to add Moosejaw to our growing list of specialty retail customers,” said Russell Fleischer, CEO, HighJump Software. “Our unique cloud deployment model for WMS helped Moosejaw get up and running in time for its busy season. HighJump® WMS In the Cloud™ is a highly scalable platform that effectively supports high-volume, complex retail distribution processes and provides the simplicity of a software as a service (SaaS) model.”